Returns and Exchanges
Any questions, please call customer service at 1-800-524-3534
Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition within 30 days of purchase with manufacturers tags on the product. Special order items and custom orders are not exchangeable or returnable.
Please call us at 1-800-524-3534 to obtain a Return Authorization (RA) number. Items returned without the RA number clearly marked on the outside of the box will not be accepted. If you do not call for an RA, your package will not be accepted. We recommend that you insure the item when shipping. Please indicate the reason for the return and whether you would like an exchange or full refund. All items must be returned within 30 days of sales receipt, Returns and exchanges are cheerfully processed.
If your order was eligible for free standard shipping when you placed your order, and you return items from that order that reduces your order total below the amount necessary for free standard shipping, your refund will be reduced by the shipping charge that you would have paid on your original order.
Customers are responsible for all shipping charges for exchanges and returns.
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