All Customers Will Be Responsible For Return Shipping Charges
1- Send back at your own cost
2- We can send you a label, and cost of label (varies) will be deducted from your refund.
*You will choose which option you prefer on the return form
PLEASE USE THIS LINK TO SUBMIT A REQUEST FOR A RETURN/EXCHANGE:
** Please Click This Link -> LADIES PRO SHOP RETURN FORM
QUICK FACTS: All returns must be received within 30 days of purchase, Merchandise must be in new condition with tags on the clothing. No Returns are allowed for Worn and Used merchandise, No special orders are returnable. Items marked FINAL SALE are not returnable.
If you need to make a Return, Please use the link above!
If you have any further questions you can call our Customer Service at:
(800)524-3534 (Monday- Friday 9:30-5 EST)
TERMS & CONDITIONS:
Prior to returning your merchandise, please review our the terms and conditions.
- You have 30 days to return your items and fill out the form for approval.
- Items marked "FINAL SALE" are not eligible for return or exchange.
- Merchandise must be in their original, new and unworn condition along with the original packaging, paperwork, accessories (like undershorts) and tags must be attached. No exceptions. Please refrain from wearing your outfit and returning it, we can tell if it's been worn.
- Refused or unclaimed packages - If you refuse or if your package is returned because it was unclaimed, store credit will be issued for the unclaimed merchandise - less the shipping cost. No exceptions. All merchandise must be returned to The Ladies Pro Shop, even if your merchandise shipped directly from the manufacturer’s warehouse and arrived in multiple packages. You can ship it all back to us in one package.
- Credit will not be issued on any shipping or duty fees incurred for either the outgoing shipment or incoming shipment. This is the financial responsibility of the customer to Pay for Shipping if your Country imposes Taxes/duties.
- Returns will not be accepted by The Ladies Pro Shop if shipped COD (cash on delivery).
INTERNATIONAL RETURNS & EXCHANGES:
- Please fill out the return form
The Ladies Pro Shop
1865 SE Federal Hwy
Stuart, FL 34994
CALL: (800) 524-3534
M-F 9:30 AM - 5 PM EST